
Most practices think the fix for slow new patient growth is more marketing spend. This week's conversation says that's the wrong place to look.
Flint sat down with Marc Wagner, founder and host of the DentalBytes podcast, for a wide-ranging conversation covering front desk performance, AI, leadership, and the patient experience.
They get into what a missed call actually costs a practice, where AI receptionists genuinely help and where they fall short, and why most teams never find out what's really happening on their own phones.
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