New Patients Now
Want to grow your practice and attract more new patients with actionable, proven strategies? New Patients Now, hosted by Flint Geier, is the go-to podcast for private practice owners, doctors, and team leaders seeking no-nonsense insights and practical guidance. Built on nearly 30 years of success from the Scheduling Institute, soon to be the New Patient Institute, it delivers advice you can apply immediately. Each episode uncovers what’s truly driving growth in the most successful practices, and more importantly, how you can implement those strategies in your own office. From team training and marketing to patient experience and leadership, you’ll gain clear, actionable steps to help your practice thrive. Ready to find out exactly where your practice stands? Take the 5-Star Challenge at www.5starchallenge.com to identify your hidden growth opportunities. Subscribe to New Patients Now and start turning insights into action.
Want to grow your practice and attract more new patients with actionable, proven strategies? New Patients Now, hosted by Flint Geier, is the go-to podcast for private practice owners, doctors, and team leaders seeking no-nonsense insights and practical guidance. Built on nearly 30 years of success from the Scheduling Institute, soon to be the New Patient Institute, it delivers advice you can apply immediately. Each episode uncovers what’s truly driving growth in the most successful practices, and more importantly, how you can implement those strategies in your own office. From team training and marketing to patient experience and leadership, you’ll gain clear, actionable steps to help your practice thrive. Ready to find out exactly where your practice stands? Take the 5-Star Challenge at www.5starchallenge.com to identify your hidden growth opportunities. Subscribe to New Patients Now and start turning insights into action.
Episodes

Thursday Jul 03, 2025
Taking Your Independence from Average
Thursday Jul 03, 2025
Thursday Jul 03, 2025
Feeling stuck? This 4th of July week, Flint talks about independence for you and your practice! He exposes the "false narratives" that prevent doctors and teams from reaching their full potential. Discover how to challenge assumptions, empower your staff, and cultivate an office where growth and opportunity isn’t just something for “those practices” in “those places” with “those team members”.
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Thursday Jun 19, 2025
Good Service Isn’t Good Enough
Thursday Jun 19, 2025
Thursday Jun 19, 2025
Most practices obsess over the greeting and forget the goodbye. In this episode, Flint breaks down the full patient journey — from welcome to farewell — and shows you how to create moments that stick, systems that scale, and experiences that keep patients coming back.
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Thursday Jun 05, 2025
Your Missing Link in New Patient Acquisition Part 3
Thursday Jun 05, 2025
Thursday Jun 05, 2025
Ready to convert more calls into patients? This episode is a deep dive into the 7 biggest mistakes practices make on new patient phone calls. We cover everything from proper greeting and handling questions to crucial follow-up. Stop the leaks in your patient acquisition – tune in now and get immediate results!
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Thursday May 29, 2025
Your Missing Link in New Patient Acquisition Part 2
Thursday May 29, 2025
Thursday May 29, 2025
You answered the phone – now what? In Part 2 of this series, host Flint Geier dives into the critical next step in new patient acquisition: mastering the initial phone call. Building on the foundation of availability from Part 1, learn how to shift your team's mindset and create a welcoming, efficient experience that converts more callers into scheduled patients.
Take the 5-Star Challenge today for FREE to see where your practice is missing new patient opportunities!
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Thursday May 15, 2025
Your Missing Link in New Patient Acquisition Part 1
Thursday May 15, 2025
Thursday May 15, 2025
Is your practice unintentionally turning away new patients? In Part 1 of this series, Flint Geier dives into the often-overlooked power of availability. Discover how to calculate the real cost of missed calls and understand why being reachable is the essential first step in mastering the first impression.
Take the 5-Star Challenge today for FREE to see where your practice is missing new patient opportunities!
Visit our Website to learn more.

Friday May 02, 2025
Welcome to the New Patients Now Podcast
Friday May 02, 2025
Friday May 02, 2025
Flint Geier has spent over a decade helping doctors scale their practices. As a keynote speaker, trainer, and practice growth expert at the Scheduling Institute, he knows what works — and more importantly, what doesn’t. Now, he’s pulling back the curtain and sharing what he’s seen behind the scenes in the most successful offices in the country.
If you’re a private practice owner, doctor, or team leader looking to grow your practice and attract more new patients — this podcast is for you.
We’re thrilled to announce the launch of New Patients Now, a brand-new podcast packed with real strategies, proven systems, and zero fluff.
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